Name: Firka Design Ltd.
Headquarters: 3600 Ózd, October 23rd Square 1. III./318.
Mailing address, complaint handling: 3600 Ózd, October 23rd Square 1. III./318.
E-mail: hellofirkadesign@gmail.com
Phone number: +36304099558
Website: http://www.firkadesign.hu
Name: Websupport Hungary Ltd.
Mailing address: 1119 Budapest, Fehérvári Street 97-99. Email address: info@mhosting.hu Phone number:
This document contains all relevant data management information regarding the operation of the webshop, in accordance with the General Data Protection Regulation of the European Union 2016/679 (hereinafter: Regulation, GDPR) and Act CXII of 2011 (hereinafter: Infotv.).
What are cookies?
The Data Controller uses so-called cookies when visiting the website. A cookie is a package of information consisting of letters and numbers that our website sends to your browser in order to save certain settings, make our website easier to use and help us collect some relevant, statistical information about our visitors.
Some cookies do not contain personal information and are not suitable for identifying an individual user, but some contain a unique identifier – a secret, randomly generated string of numbers that is stored on your device, thereby ensuring your identification. The operating period of each cookie is included in the relevant description of each cookie.
Legal background and legal basis of cookies:
We basically distinguish three types of cookies: cookies that are essential for the proper functioning of the Website, cookies for statistical purposes, and cookies for marketing purposes.
The legal basis for data processing is your consent pursuant to Article 6(1)(a) of the Regulation in the case of cookies for statistical and marketing purposes, and the legitimate interest necessary to ensure the operation of the Website pursuant to Article 6(1)(f) of the Regulation in the case of cookies necessary for operation.
The main characteristics of the cookies used by the website:
The Data Controller has integrated the Google Consent Mode v2 version into its website and provides the management of consents and refusals based on the new version through its cookie panel. Based on the Google Consent Mode v2, Google has integrated the previous two (analytics_storage, ad_storage) flag, it uses two additional flags that will be used to store and read cookies for statistical and advertising purposes:
ad_user_data: Any user data that may be sent to Google for advertising purposes. ad_personalization: User data can be used for personalized advertising purposes, such as remarketing.
These two switches are used to determine whether the storage and reading of cookies for statistical and advertising purposes is permitted.
In order to conclude and fulfill a contract, several data processing cases may be implemented. We inform you that data processing related to complaint handling and warranty administration will only be implemented if you exercise one of the aforementioned rights.
If you do not make a purchase through the webshop, but are only a visitor to the webshop, then the data processing for marketing purposes may apply to you if you give us your consent for marketing purposes. The data processing carried out for the purpose of concluding and fulfilling the contract is detailed below:
Name of the recipient: Hungarian Posta Private Limited Company Address of the recipient: 1138 Budapest, Dunavirag Street 2-6.
Recipient’s phone number: +36-1/767-8200
Recipient’s email address: ugyfelszolgalat@posta.hu
Recipient’s website: posta.hu
The courier service assists in the delivery of the ordered goods based on a contract concluded with the Data Controller. The courier service processes the personal data received in accordance with the data processing information available on its website.
If the Data Controller intends to carry out further data processing, it will provide prior information on the essential circumstances of the data processing (legal background and legal basis of data processing, purpose of data processing, scope of data processed, duration of data processing).
Name of the data processor: Websupport Hungary Ltd.
Contact details of the data processor:
Phone number:
Email address: info@mhosting.hu
Headquarters: 1119 Budapest, Fehérvári Street 97-99.
Website: www.mhosting.hu
The Data Processor stores personal data based on a contract concluded with the Data Controller. It is not authorized to view personal data.
Name of the data processor: Billingo Technologies Ltd.
The data processor’s registered office is: 1133 Budapest, Arboc Street 6
Data processor’s telephone number: (06 1) 500 9491
Email address of the data processor:
Data processor’s website: www.billingo.hu
The Data Processor cooperates in the registration of accounting documents based on a contract concluded with the Data Controller. In the course of this, the Data Processor processes the name and address of the data subject to the extent necessary for the accounting registration, for a period in accordance with Section 169 (2) of the Personal Data Act, and then deletes it.
Within the period of data processing, you have the following rights in accordance with the provisions of the Regulation:
If you wish to exercise your rights, this will involve your identification, and the Data Controller will necessarily have to communicate with you. Therefore, for the purpose of identification, it will be necessary to provide personal data (but identification may only be based on data that the Data Controller already processes about you), and your complaints regarding data processing will be available in the Data Controller’s email account within the period specified in this information regarding complaints. If you were our customer and would like to identify yourself for the purpose of complaint management or warranty administration, please also provide your order ID for identification. Using this, we can also identify you as a customer.
The Data Controller will respond to complaints related to data processing within 30 days at the latest.
Right to withdraw consent
You have the right to withdraw your consent to data processing at any time, in which case we will delete the data you have provided from our systems. However, please note that in the case of an order that has not yet been fulfilled, withdrawal may result in us not being able to deliver it to you. In addition, if the purchase has already been made, we cannot delete billing-related data from our systems based on accounting regulations, and if you have a debt to us, we may process your data based on our legitimate interest in collecting the debt even if you withdraw your consent.
Access to personal data
You have the right to receive feedback from the Data Controller as to whether your personal data is being processed and, if processing is in progress, you have the right to:
The purpose of exercising the right may be to establish and verify the lawfulness of data processing, therefore, in the event of multiple requests for information, the Data Controller may charge a fair fee in exchange for providing the information.
The Data Controller provides access to personal data by sending you the processed personal data and information by email after you have been identified. If you have registered, we provide access by logging into your user account to view and check the personal data processed about you.
Please indicate in your request whether you are requesting access to personal data or information related to data processing.
Right to rectification
You have the right to request that the Data Controller correct inaccurate personal data concerning you without delay.
Right to restrict data processing
You have the right to request that the Data Controller restrict data processing if one of the following applies:
Where processing is subject to restrictions, such personal data may be processed, with the exception of storage, only with the consent of the data subject, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for important public interest reasons of the Union or of a Member State.
The data controller will inform you in advance (at least 3 working days before the restriction is lifted) about the lifting of the restriction on data processing.
Right to erasure – right to be forgotten
You have the right to have the Data Controller erase personal data concerning you without undue delay if one of the following reasons applies:
the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the Data Controller;
You withdraw your consent and there is no other legal basis for the processing;
You object to processing based on legitimate interest and there is no overriding legitimate reason (i.e. legitimate interest) for the processing, the personal data have been processed unlawfully by the Controller and this has been established on the basis of the complaint, the personal data must be erased for compliance with a legal obligation under Union or Member State law to which the Controller is subject.
If the Controller has made personal data processed about you public for any legitimate reason and is obliged to erase them for any of the reasons indicated above, the Controller, taking into account available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the data that you have requested the erasure of links to the personal data in question or of copies or replications of those personal data. Erasure shall not apply where the processing is necessary:
Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on legitimate interest. In such a case, the Controller shall no longer process the personal data unless it demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such purposes, including profiling, insofar as it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data will no longer be processed for such purposes.
Right to portability
If the data processing is carried out by automated means or if the data processing is based on your voluntary consent, you have the right to request from the Data Controller to receive the data you have provided to the Data Controller, which the Data Controller will make available to you in xml, JSON, or csv format, if this is technically feasible, you may request that the Data Controller transmit the data in this form to another data controller.
Automated decision-making
You have the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you. In such cases, the Controller shall take suitable measures to safeguard the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to object to the decision.
The above does not apply if the decision:
Necessary for the conclusion or performance of a contract between you and the Data Controller;
is permitted by Union or Member State law applicable to the Controller, which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or is based on your explicit consent.
According to the provisions of the Infotv., the Data Controller had to report certain data processing operations to the data protection register. This reporting obligation ceased on May 25, 2018.
The Data Controller declares that it has taken appropriate security measures to protect personal data against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as against accidental destruction and damage, as well as against inaccessibility resulting from changes in the technology used.
The Data Controller will do everything within organizational and technical possibilities to ensure that the
Your data processors should also take appropriate data security measures when working with your personal data.
If you believe that the Data Controller has violated any legal provision relating to data processing or has not fulfilled any of your requests, you may initiate an investigation procedure with the National Data Protection and Freedom of Information Authority in order to terminate the allegedly unlawful data processing (correspondence address: 1363 Budapest, Pf. 9., e-mail: ugyfelszolgalat@naih.hu, telephone numbers: +36 (30) 683-5969 +36 (30) 549-6838; +36 (1) 391 1400).
We also inform you that in the event of a violation of the legal provisions relating to data processing, or if the Data Controller has not fulfilled any of your requests, you may file a civil lawsuit against the Data Controller in court.
The Data Controller reserves the right to amend this data management information in a way that does not affect the purpose and legal basis of the data management. By using the website after the amendment comes into force, you accept the amended data management information.
If the Data Controller intends to carry out further data processing in relation to the collected data for a purpose other than the purpose for which it was collected, it will inform you of the purpose of the data processing and the following information prior to further data processing:
the period for which personal data will be stored, or if this is not possible, the criteria for determining the period; the right to request access to, rectification, erasure or restriction of processing of personal data concerning you from the Data Controller, and to object to the processing of personal data in the case of processing based on legitimate interest, as well as on consent or a contractual relationship
In the case of data processing based on the right to data portability, you may request the right to data portability;
in the case of data processing based on consent, that you can withdraw your consent at any time, and the right to lodge a complaint with the supervisory authority;
whether the provision of personal data is based on a legal or contractual obligation or is a prerequisite for entering into a contract, and whether you are obliged to provide the personal data, as well as the possible consequences of not providing the data; the fact of automated decision-making (if such a procedure is used), including profiling, and at least in these cases, understandable information about the logic involved and the significance and expected consequences of such data processing for you.
Data processing can only begin after this, if the legal basis for data processing is consent, you must also consent to data processing in addition to being informed.
